Bumped Your Car ? This Is The Place To Get It Back To Its Former Glory

We Stock Bumpers, Lights, Wings, Grilles, Bonnets

About Us
Bumped - It are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@new-bumpers.co.uk

Our Contact details:

Making A Purchase
Making a purchase could not be easier. Just click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Buy Now" button and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet. You may also choose to post the details of your order and pay by cheque. Your goods will then be sent on receipt of payment.

Shipping And Handling
Postage is charged at £4.99 per order in the UK
Or free for orders over £40

Delivery Schedule
Orders are often dispatched next day, but please allow 14 days for delivery.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee a full refund for any goods damaged in delivery.

Reaching Us
If you need to reach us, please email us at info@new-bumpers.co.uk, alternatively, you can call on
34 Jenkin Street, Abercwmboi, Aberdare, CF44 6BB
07969 670 827 - 01443 474 840
or
aSplash.com
Mwldan Creative - Bath House Lane - Cardigan SA43 1JD - Ceredigion - Wales - 01239 622 410
webmaster@asplash.com

Privacy Policy
Bumped - It do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Cancellation

We aim to dispatch goods within 24 hours. Sould you wish to cancel your order, please ring or e-mail. Cancellations cannot be accepted after postage. Cancellation prior to postage will incur a £3.00 cancellation fee (to cover administration costs), and the balance will be credited to your Credit Card.

Returns Policy
General

All goods remain the property of Bumped - It until payment has been received in full.
All returns should be sent to

Bumped - It
J & R Davies
Bumped - It
34 Jenkin Street, Abercwmboi, Aberdare, CF44 6BB
07969 670 827 - 01443 474 840
info@new-bumpers.co.uk

Shortages & Damaged Goods

All orders should be checked immediately upon receipt. Shortages or damaged items must be reported with 24 hours.

Returns

Items being returned for credit must be received within 5 days of purchase, accompanied by the relevant invoice.

Electrical Units

Electrical units cannot be returned for credit if they have been fitted.

Returned Parts

Parts returned for credit must be in resalable condition and in their original packaging. Items fitted cannot be refunded if correctly supplied.

Surcharges

Surcharges must be paid on purchase of all exchange units. The surcharge will then be credited when the old unit has been returned and has passed through our returns department.

Exchange units

Exchange units cannot be refunded if Bumped - It consider the part to be in unserviceable condition.

Price Alterations

Whilst every effort is made to ensure that the information contained on this Website and in our catalogues is correct at the time of writing, product improvements or price alterations may occur during the life span of the website or catalogue.

Quality

Occasionally we may substitute with a different quality but this is rare and you will be notified and refunded any moneys owing to you.

Code Of Practice

Processing your Order

Every order placed in the on-line shop will generate a confirmation with an unique identifying number which is automatically emailed to you, which you can retain or print out for future reference should you need to contact us. We take all reasonable steps to ensure that we do not create a demand which cannot be met, but where this is unavoidable our procedure is as follows:
If an on-line order is placed, and the part or parts requested are not in stock, we will contact the purchaser by the agreed method on the original order form (phone or email) to advise that the item is not in stock, we will then advise a date when we expect to receive that part either from another of our branches or a supplier. The customer will be offered the opportunity to either cancel the order, or continue with it. We will not charge any credit or debit card until the parts arrive at our warehouse for onward dispatch to the purchaser, unless the purchaser requests otherwise. In the case of any unforeseen problem, we will contact the customer by his/her preferred contact method. If the order cannot be fulfilled within the agreed timescale then we will contact the customer and give them an opportunity to cancel.

Delivery Times (UK)

We will process you order the same working day whenever possible. Orders placed at Weekends/ Bank Holidays will be processed the next working day. Orders placed before 4.00PM on a working day will be dispatched by carrier the same day for delivery the next working day. Delivery will be via one of our approved carriers Target or Parcelforce. Please note that deliveries are made during normal business hours, if you are not at home the carriers will not leave your parcel due to the risk of theft, unless special arrangements are made.

Complaints and Redress procedure.

Our policy is to attempt to avoid complaints, disputes and mistakes where ever possible, but behind the website there are people involved, and sometimes things can go wrong due to human error; or some circumstance beyond our control, such as 'force majeure' ,We cannot be responsible for non delivery or damage to goods caused by circumstances beyond our reasonable control such as Terrorism, Acts of God, War or Civil Uprisings, Floods, Riots, Drought, Fire, Strikes or other such circumstances that are beyond our control
The validity, construction and performance of any contract to which these conditions apply shall be governed by English Law

Consumer Law

Nothing contained in this page, or any other page in www.Bumped - It.co.uk concerning Terms & Conditions affects your rights under Consumer Law.
Your statutory rights are not affected

Your Right to cancel

The Consumer Protection (Distance Selling) Regulations 2000 require that we (unless the Law permits otherwise) give you the opportunity to cancel your order without giving a reason, the cancellation period in the case of contracts for the supply of goods begins with the day on which the contract is concluded. The cancellation period ends on the expiry of 7 working days, beginning on the day after the day that you (the consumer) receive the goods. Please refer to www.dti.gov.uk/ccp/topics1/ecomm.htm for further details.
You may cancel your order for any reason by emailing to info@new-bumpers.co.uk or phoning 01443 474 840 (9.00 to 5.30 weekdays, at standard rate). We will request that you return and pay for the cost of returning the goods to us if they are returned to us during the cooling off period if the goods are not required. We will refund you the cost of the goods returned and any initial carriage charge within 30 days of your cancellation. You must supply your name, address and invoice number, plus the reason for return when returning any goods.

Faulty Goods

In the unlikely event that goods turn out to be faulty or different from those ordered, you must notify us immediately. The goods should be returned to us as soon as possible for a refund. If the goods are faulty, or not as ordered, we will make a refund within 30 days of receiving the goods from you. When returning faulty goods you must advise the nature of the fault, your name, address and the original invoice number.
Mistakes in Bills, receipts or payments
We will correct any mistakes in bills, receipts or payments as soon as possible, and at the very latest within 30 days of agreeing to do so.

Methods of payment (Online Shop only)

We accept Visa, Mastercard, Amex, Switch, Solo and American Express cards. We are UNABLE to accept Electron cards via the webshop or over the telephone.

Stocking Policy

Explanation of Bumped - It Stocking Policy

We sell parts that are generally known as Replacement parts.

These can be:

Manufactured by or on behalf of the Car maker (common term "Genuine") and carry the Car maker’s logo.
Manufactured by a Supplier that supplies the Car Maker (common term "Original" or "OE"). These parts carry the Manufacturer’s Logo. Examples being Bosch, Purflux or Hella.
Manufactured by a Supplier who does not supply the Car Maker. These parts will be sourced from legitimate quality suppliers.

Surcharges

We are often asked about Surcharges. A surcharge is an amount of money that we charge you on certain items when that part is a reconditioned unit, and we require the old unit back for reconditioning.

The on-line shop will automatically add the surcharge to your shopping basket when you add a surchargable item to the shopping basket.

You should be aware that the following items are subject to a surcharge:

Dynamos
Engines
Driveshafts
Brake Calipers
Starter motors
Alternators
HP Pumps
Pinion valves
PAS Pumps
Flow Valves
Rear Suspension Arms (Citroen)
Cylinder Heads
ECU Units
Diesel Injectors

When we receive your old unit back, the surcharge amount will be refunded to you as soon as the old unit has passed through our Returns Department. The only exceptions to this rule are in instances when your old unit is completely unserviceable due to for example damage to a casing, missing parts etc. In that instance we reserve the right not to refund the surcharge. Be assured that in the vast majority of cases the old unit surcharge is refunded.

Any queries, please email us at info@new-bumpers.co.uk